Shipping policy
SHIPPING POLICY
Thank you for shopping with The Pink Receipt! Please review our shipping information before placing your order.
Processing Time
In-stock orders are typically processed within 2–4 business days. Weekends and holidays are not considered business days.
Personalized & Pre-Order Items
Personalized, custom, and pre-order items may require additional processing time. Estimated processing or shipping information will be provided in the individual product description when applicable.
Shipping & Delivery
Shipping times begin after your order has been processed. Delivery times are estimates and may vary due to the shipping carrier, weather, holidays, or other circumstances outside of our control.
Tracking
Once your order ships, tracking information will be sent to the email address provided at checkout.
Shipping Addresses
Customers are responsible for entering a complete and accurate shipping address at checkout. Please contact us as soon as possible if you notice an error. Once an order has shipped, we cannot guarantee that the shipping address can be changed.
Lost, Stolen or Delivered Packages
The Pink Receipt is not responsible for packages that are lost or stolen after the shipping carrier marks the package as delivered. If your tracking shows delivered but you cannot locate your package, please contact the shipping carrier first and then contact us if additional assistance is needed.
Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong item, contact us within 3 days of delivery with your order number and clear photos so we can review the issue.
Questions about your shipment can be submitted through the contact information provided on our website.