Refund policy

RETURN & REFUND POLICY

We want you to love your pieces.

Cancellations

  • Orders can be canceled for a full refund any time before they ship.
  • Once your order has shipped, the return policy below applies.

Returns & Exchanges

  • Unworn items (earrings excluded) can be returned or exchanged for store credit within 14 days of delivery.
  • For hygiene, all earrings are final sale.
  • Items must be unworn and in their original packaging.
  • Customers are responsible for return shipping unless the item arrived damaged or incorrect.

Damaged or Wrong Items

  • Contact us within 7 days of delivery with a photo, and we will make it right with a replacement or a refund to your original payment method.

Refunds

  • Approved refunds are issued to your original payment method within 5 business days of us receiving your return.

Custom Items

  • Personalized and custom items are final sale unless they arrive damaged or incorrect.

How to Start a Return or Exchange